Shipping Info
Our company is located in Vienna, Austria and from here we ship all our parcels. Michael and I take great care that orders are shipped out as soon as possible. We usually ship out the next day or even within the same day (as long as it is not a weekend or Austrian Holiday)
Please bear in mind that depending on the country you live in, it might take up to a few weeks for orders to arrive and order timely if you need the films for a certain project or on a certain date.
Most orders from Europe will be sent via a private carrier like GLS, UPS or DHL as they offer far better tracking than Austrian Postal Services and are the cheaper option. All parcels sent via private carrier are insured. In the unlikely event of a parcel being broken at arrival, please let us know immediately and send us a picture so we can file a case with the carrier.
Orders from the rest of the world will be shipped via Austrian Parcel Services, which offer limited tracking, but are more cost efficient in these parts of the world. These parcels are also sent insured and in the unlikely event of a parcel being broken at arrival, please let us know immediately and send us a picture so we can file a case with Austrian Parcel Services.
For USA, Canada, Australia, Japan and China we offer optional express shipping. Please add this option to your shopping basket in our webshop if you would like to speed up shipping from a few weeks to only a few days. Parcels with express shipping option will be sent via a private carrier like UPS or DHL.
Cost and approximated running times for each country can be seen here:
Albania
18,60€ (15,50 excl. VAT), 10-15 days
Carrier: Austrian Postal Services www.post.at/en
Australia
Standard Shipping: 25€, 8-13 days (until arrival in country, custom services might keep the parcel longer). Carrier: Austrian Postal Services
Express Shipping: 27€, 2-3 days. Carrier: Private Carrier (UPS or DHL)
Austria
4,20€ (3,50 excl. VAT) , 1-2 days, Carrier: Private Carrier
Belgium
10,80 €, (9,00 excl. VAT) 2 days, Carrier: Private Carrier
Bosnia and Herzegovina
18,60€, (15,50 excl. VAT) 7-12 days. Carrier: Austrian Postal Services
Brazil
23€, 11-20 days (until arrival in country, custom services might keep the parcel longer).
Carrier: Austrian Postal Services
Bulgaria
17,40€ (14,50 excl. VAT), 6-8 days
Carrier: Austrian Postal Services
Canada
Standard Shipping: 20€, 10-16 days (until arrival in country, custom services might keep the parcel longer). Carrier: Austrian Postal Services
Express Shipping: 22€, 2-3 days. Carrier: Private Carrier (UPS or DHL)
China
Standard Shipping: 23€, 9-16 days (until arrival in country, custom services might keep the parcel longer). Carrier: Austrian Postal Services
Express Shipping: 25€, 2-3 days. Carrier: Private Carrier (UPS or DHL)
Croatia
17,40€ (14,50 excl. VAT), 4 days. Carrier: Austrian Postal Services
Cyprus
17,40€ (14,50 excl. VAT), 7-10 days. Carrier: Austrian Postal Services
Czech Republic
10,80€, (9,00 excl. VAT) 2-3 days. Carrier: Private Carrier
Denmark
13,80€, (10,90 excl. VAT) 3-4 days. Carrier: Private Carrier
Estonia
16,20€,(13,50 excl. VAT) 4-5 days. Carrier: Private Carrier
Finland
16,20€,(13,50 excl. VAT), 4-5 days. Carrier: Private Carrier
France
11,40€,(9,50 excl. VAT) 2-4 days. Carrier: Private Carrier
Germany
6,60€ (5,50 excl. VAT), 2-4 days. Carrier: Private Carrier
Greece
16,20€,(13,50 excl. VAT), 4 days. Carrier: Private Carrier
Guernsey
18,60€, (15,50 excl. VAT), 8-9 days. Carrier: Austrian Postal Services
Hungary
6,24€, (5,20 excl. VAT) 2 days. Carrier: Private Carrier
Iceland
18,60€, (15,50 excl. VAT), 5-6 days. Carrier: Austrian Postal Services
Ireland
17,40€, (14,50 excl. VAT),1-2 days. Carrier: Private Carrier
Italy
11,40€, (14,50 excl. VAT) 2-5 days. Carrier: Private Carrier
Japan
Standard Shipping: 23€, 7-11 days (until arrival in country, custom services might keep the parcel longer). Carrier: Austrian Postal Services
Express Shipping: 25€, 2-3 days. Carrier: Private Carrier (UPS or DHL)
Latvia
16,20€ (13,50 excl. VAT), 3-4 days. Carrier: Private Carrier
Liechtenstein
10,70€,(8,90 excl. VAT) 4-5 days. Carrier: Austrian Postal Services
Lithuania
16,20€, (14,50 excl. VAT) 4 days. Carrier: Private Carrier.
Luxembourg
11,40€ (9,50 excl. VAT) 3 days. Carrier: Private Carrier.
Macedonia, the Former Yugoslav Republic Of
18,60€, (15,50 excl. VAT) 8-9 days. Carrier: Austrian Postal Services
Malta
16,20€, (14,50 excl. VAT) 5-6 days. Carrier: Austrian Postal Services
Monaco
16,20€, (14,50 excl. VAT)6-8 days. Carrier: Austrian Postal Services
Netherlands
11,40€,(9,50 excl. VAT) 2 days. Carrier: Private Carrier.
Norway
18,60€, (15,50 excl. VAT) 5-6 days. Carrier: Austrian Postal Services
Poland
11,40€,(9,50 excl. VAT) 2 days. Carrier: Private Carrier.
Portugal
16,44€ (13,70 excl. VAT) 4-5 days. Carrier: Private Carrier.
Romania
16,44€ (13,70 excl. VAT) 3-4 days. Carrier: Private Carrier.
Russian Federation
18,60€, (15,50 excl. VAT) 11-23 days. Carrier: Austrian Postal Services
Serbia
18,60€, (15,50 excl. VAT) 9-12 days. Carrier: Austrian Postal Services
Slovakia
11,40€,(9,50 excl. VAT) 2-3 days. Carrier: Private Carrier.
Slovenia
11,40€,(9,50 excl. VAT) 2 days. Carrier: Private Carrier.
Spain
16,44€ (13,70 excl. VAT) 4-5 days. Carrier: Private Carrier.
Sweden
16,20€ (13,50 excl. VAT) 4-5 days. Carrier: Private Carrier.
Switzerland
18,60€, (15,50 excl. VAT) 4-5 days. Carrier: Austrian Postal Services
Turkey
18,60€, (15,50 excl. VAT) 11-16 days. Carrier: Austrian Postal Services
Ukraine
18,60€, (15,50 excl. VAT) 11-16 days. Carrier: Austrian Postal Services
United Kingdom
11,40€,(9,50 excl. VAT) 2 days. Carrier: Private Carrier.
United States
Standard Shipping: 25€, 11-15 days (until arrival in country, custom services might keep the parcel longer). Carrier: Austrian Postal Services
Express Shipping: 28€, 4-6 days. Carrier: Private Carrier (UPS or DHL)
Everywhere else 23€